Use this tool to find training that fits your needs as a supervisor or emerging leader in BC’s social services sector. Choose to browse courses, trainers or sector events, then filter by competency area, delivery format (online, in-person, or hybrid), or whether the organization is open to training-for-training swapping. This directory is designed to help you grow your skills, connect with qualified trainers, and build capacity in your organization.
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1-30 of 69 results
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Mental Health First Aid: Certification
The Crisis Centre of BC- Active listening
- Communication Skills
- Continuous Learning & Professional Development
- Crisis Intervention
- De-escalation techniques
- Self-awareness and self-reflection
- Self-Care and Burnout Prevention
- Setting boundaries with clients and staff
- Trauma-informed care
- Verbal communication
- Online-Live
- ·
- In-Person
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Mental Health First Aid: Essentials
The Crisis Centre of BC- Active listening
- Communication Skills
- Continuous Learning & Professional Development
- Crisis assessment
- Crisis Intervention
- De-escalation techniques
- Self-awareness and self-reflection
- Self-Care and Burnout Prevention
- Trauma-informed care
- Verbal communication
- Online-Live
- ·
- In-Person
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Essentials for New Managers (3 Session Lab)
Vantage Point- Building trust and rapport
- Coaching and mentoring
- Conflict resolution
- Conflict resolution with staff
- Conflict resolution within teams
- Effective team communication
- Leadership Skills
- Performance management
- Promoting a positive team culture
- Recognizing and valuing diversity
- Self-awareness and self-reflection
- Self-Care and Burnout Prevention
- Supervisory Skills
- Team Building and Collaboration
- Team decision-making processes
- Online-Live
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Executive Director 101 (3 Sessions Lab)
Vantage Point- Active listening
- Building trust and rapport
- Communication Skills
- Conflict resolution
- Conflict resolution with staff
- Continuous Learning & Professional Development
- Decision-making
- Empathy
- Ethical Decision-Making
- Leadership development programs
- Leadership Skills
- Performance management
- Promoting a positive team culture
- Recognizing and valuing diversity
- Self-awareness and self-reflection
- Self-Care and Burnout Prevention
- Staff development and training
- Strategic planning
- Supervisory Skills
- Team Building and Collaboration
- Online-Live
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Sorry, Not Sorry
Equiiti Strategic Ltd- Advanced communication skills training
- Building trust and rapport
- Burnout prevention and self-care workshops
- Coaching and mentoring
- Conflict resolution
- Conflict resolution with staff
- Conflict resolution within teams
- Continuous Learning & Professional Development
- Decision-making
- Effective team communication
- Leadership development programs
- Leadership Skills
- Problem-solving
- Promoting a positive team culture
- Recognizing and valuing diversity
- Staff development and training
- Strategic planning
- Supervisory Skills
- Team Building and Collaboration
- Team decision-making processes
- Online-Recorded
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Personality Dimensions – Level 2 Facilitator-Trainer Qualification
Life Strategies Ltd.- Active listening
- Communication Skills
- Conflict resolution
- Conflict resolution within teams
- Decision-making
- Effective team communication
- Leadership Skills
- Nonverbal communication
- Problem-solving
- Promoting a positive team culture
- Public Speaking
- Recognizing and valuing diversity
- Strategic planning
- Team Building and Collaboration
- Time management
- Verbal communication
- Written communication
- In-Person
- ·
- Cohort
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Personality Dimensions – Level 1 Facilitator Qualification / Bridging
Life Strategies Ltd.- Active listening
- Communication Skills
- Conflict resolution
- Conflict resolution within teams
- Decision-making
- Effective team communication
- Leadership Skills
- Nonverbal communication
- Problem-solving
- Promoting a positive team culture
- Public Speaking
- Recognizing and valuing diversity
- Team Building and Collaboration
- Team decision-making processes
- Time management
- Verbal communication
- Written communication
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Embracing and Navigating Uncomfortable Conversations
Rishi Sharma- Active listening
- Adapting services to cultural needs
- Addressing disparities in service delivery
- Advanced communication skills training
- Advocating for culturally responsive policies
- Boundary issues
- Building trust and rapport
- Coaching and mentoring
- Communication Skills
- Conflict of interest
- Conflict resolution
- Conflict resolution with staff
- Conflict resolution within teams
- Continuous Learning & Professional Development
- Cultural Competence
- Cultural competence in ethics
- Cultural competence training
- Culturally competent communication
- Decision-making
- Effective team communication
- Empathy
- Ethical Decision-Making
- Leadership development programs
- Leadership Skills
- Nonverbal communication
- Problem-solving
- Promoting a positive team culture
- Recognizing and valuing diversity
- Recognizing personal biases
- Supervisory Skills
- Team Building and Collaboration
- Understanding cultural diversity
- Verbal communication
- Written communication
- Online-Live
- ·
- In-Person
- ·
- In-Community
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Case Manager
Life Strategies Ltd.- Active listening
- Assessment
- Case Management
- Communication Skills
- Decision-making
- Documentation
- Empathy
- Evaluation
- Implementation
- Leadership Skills
- Nonverbal communication
- Planning
- Referral services
- Strategic planning
- Verbal communication
- Written communication
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Group Facilitation Strategies for Career Programs
Life Strategies Ltd.- Building trust and rapport
- Communication Skills
- Conflict resolution within teams
- Effective team communication
- Nonverbal communication
- Promoting a positive team culture
- Public Speaking
- Recognizing and valuing diversity
- Team Building and Collaboration
- Team decision-making processes
- Verbal communication
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Ethics for Career Practitioners
Life Strategies Ltd.- Boundary issues
- Conflict of interest
- Cultural competence in ethics
- Dual relationships
- Ethical Decision-Making
- Informed consent
- Maintaining client confidentiality
- Managing tensions between information sharing and maintaining confidentiality
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Career Coaching Skills
Life Strategies Ltd.- Adapting services to cultural needs
- Building trust and rapport
- Case Management
- Conflict resolution
- Cultural Competence
- Decision-making
- Effective team communication
- Leadership Skills
- Planning
- Problem-solving
- Promoting a positive team culture
- Recognizing and valuing diversity
- Team Building and Collaboration
- Team decision-making processes
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Administering and Interpreting Career Assessments
Life Strategies Ltd.- Assessment
- Boundary issues
- Case Management
- Communication Skills
- Cultural Competence
- Culturally competent communication
- Decision-making
- Ethical Decision-Making
- Informed consent
- Leadership Skills
- Maintaining client confidentiality
- Managing tensions between information sharing and maintaining confidentiality
- Verbal communication
- Written communication
- Online-Live
- ·
- In-Person
- ·
- Cohort
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Customized Course or Workshop Related to Disability Awareness and/or Accessibility
Accessibility and Inclusion Matter Consulting- Advanced communication skills training
- Boundary issues
- Building trust and rapport
- Coaching and mentoring
- Communication Skills
- Conflict resolution with staff
- Continuous Learning & Professional Development
- Decision-making
- Dual relationships
- Effective team communication
- Empathy
- Ethical Decision-Making
- Leadership development programs
- Leadership Skills
- Nonverbal communication
- Promoting a positive team culture
- Recognizing and valuing diversity
- Staff development and training
- Strategic planning
- Supervisory Skills
- Supervisory skills workshops
- Team Building and Collaboration
- Team decision-making processes
- Verbal communication
- Written communication
- Online-Live
- ·
- Online-Recorded
- ·
- In-Person
- ·
- Cohort
- ·
- In-Community
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Accessible Employment Procedures and Policies
Accessibility and Inclusion Matter Consulting- Active listening
- Advanced communication skills training
- Communication Skills
- Continuous Learning & Professional Development
- Decision-making
- Effective team communication
- Empathy
- Leadership development programs
- Leadership Skills
- Nonverbal communication
- Promoting a positive team culture
- Recognizing and valuing diversity
- Strategic planning
- Team Building and Collaboration
- Team decision-making processes
- Verbal communication
- Written communication
- Online-Live
- ·
- Online-Recorded
- ·
- In-Person
- ·
- Cohort
- ·
- In-Community
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Creating Accessible Environments
Accessibility and Inclusion Matter Consulting- Continuous Learning & Professional Development
- Leadership development programs
- Leadership Skills
- Problem-solving
- Promoting a positive team culture
- Recognizing and valuing diversity
- Strategic planning
- Team Building and Collaboration
- Online-Live
- ·
- Online-Recorded
- ·
- In-Person
- ·
- Cohort
- ·
- In-Community
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Accessible Emergency Planning
Accessibility and Inclusion Matter Consulting- Advanced communication skills training
- Continuous Learning & Professional Development
- Crisis assessment
- Crisis Intervention
- Decision-making
- Effective team communication
- Leadership development programs
- Leadership Skills
- Promoting a positive team culture
- Recognizing and valuing diversity
- Responding to emergencies
- Strategic planning
- Team Building and Collaboration
- Team decision-making processes
- Time management
- Online-Live
- ·
- Online-Recorded
- ·
- In-Person
- ·
- Cohort
- ·
- In-Community
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Creating Accessible Documents and Social Media
Accessibility and Inclusion Matter Consulting- Advanced communication skills training
- Communication Skills
- Continuous Learning & Professional Development
- Empathy
- Promoting a positive team culture
- Recognizing and valuing diversity
- Team Building and Collaboration
- Written communication
- Online-Live, Online-Recorded, In-Person, Cohort, In-Community
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Accessible Customer Service
Accessibility and Inclusion Matter Consulting- Advanced communication skills training
- Communication Skills
- Conflict resolution
- Continuous Learning & Professional Development
- Empathy
- Leadership Skills
- Promoting a positive team culture
- Recognizing and valuing diversity
- Strategic planning
- Team Building and Collaboration
- Verbal communication
- Online-Live, Online-Recorded, In-Person, Cohort, In-Community
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Developing an Accessibility Plan- From Start to Finish
Accessibility and Inclusion Matter Consulting- Advanced communication skills training
- Continuous Learning & Professional Development
- Leadership development programs
- Leadership Skills
- Promoting a positive team culture
- Recognizing and valuing diversity
- Strategic planning
- Supervisory skills workshops
- Team Building and Collaboration
- Online-Live, Online-Recorded, In-Person, Cohort, In-Community
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OHS For Leaders
Community Social Services Health and Safety Association- Building trust and rapport
- Communication Skills
- Continuous Learning & Professional Development
- Decision-making
- Leadership Skills
- Problem-solving
- Promoting a positive team culture
- Team Building and Collaboration
- Team decision-making processes
- Online-Live
- ·
- Online-Recorded
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Introduction to Joint Occupational Health and Safety Committees
Community Social Services Health and Safety Association- Building trust and rapport
- Effective team communication
- Leadership Skills
- Problem-solving
- Promoting a positive team culture
- Team Building and Collaboration
- Team decision-making processes
- Online-Live
- ·
- In-Person
- ·
- In-Community