By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…
In today’s work environment, career management professionals require skills to work with diverse clients. This course will explore the similarities and differences in working with a wide variety of client groups and provide tips for tailoring strategies appropriately. Note: This course is part of the larger Career Management Professional Program. Course prerequisites apply. New students…
Participants will learn how to integrate required components to develop successful career programs, services, or courses to achieve desired outcomes. Focus will be on identifying the client group and specific needs of that group, formulating course/program purpose, and building a comprehensive outline. Note: This course is part of the larger Career Management Professional Program. Course…
This course will highlight differences between coaching and counselling. It is designed to develop/enhance the skills of managers, supervisors, HR managers, coaches, and career practitioners who need to coach employees or clients regarding career issues. Note: This course is part of the larger Career Management Professional Program. Course prerequisites apply. New students must apply online:…
In this 30-minute video lesson, learn to lead with Two-Eyed Seeing: integrate Indigenous wisdom with Western approaches in your organization. Learn practical strategies to integrate Indigenous wisdom into decision-making. Our self-paced online course provides a certificate of completion.<br> <br> Overview:<br> -Learn to integrate Indigenous knowledge with Western approaches in your organization.<br> -Explore core Indigenous worldviews.<br>…
The BC Social Service Sector plays a vital role in addressing systemic inequities and supporting thriving communities. Yet, one of the most underrepresented and misunderstood groups in our workforce—people with disabilities—remains overlooked. Despite making up at least 27% of working-aged adults in Canada, people with disabilities continue to face significant barriers to employment and inclusion….
Workplace bullying and harassment incidents are real and often under-reported issues — not only among staff and management, but sometimes even involving clients, suppliers and other partners int he community. In community service and non-profit environments, where relationships and trust are central to your mission, these behaviours can be particularly damaging to team cohesion, service…
In BC’s community services and non-profit sector, managers are often stretched thin—navigating limited resources, urgent client needs, and complex, often competing priorities. Yet even in challenging conditions, it’s possible to lead with intention and foster a culture where high standards, accountability, and continuous improvement can thrive. This practical 3-hour workshop is designed specifically for managers…
Overview: The BC social service sector plays a critical role in advancing Truth and Reconciliation. With growing commitments to inclusive, resilient, and equity-driven workplaces, organizations have a meaningful opportunity to embed Indigenous equity and perspectives into service delivery and workforce culture. Developed and delivered by RealEyes Capacity Consultants, this 3.5-hour training session supports supervisors, managers,…
