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Essentials for New Managers (3 Session Lab)
<h2>Lab Outline</h2> <p> Stepping into a management role requires more than technical skill — it calls for clarity, confidence, and the ability to support others effectively. </p> <p> In this three-day lab, new and emerging managers gain practical tools to understand their role, build strong relationships, and lead their teams with purpose and accountability. </p>…
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Sorry, Not Sorry
An Unapologetically Canadian 8-part Strategy Series for Courageous Leadership in the Age of Chaos. The old rules are cracking. Your leadership is more vital than ever. Wildfires, whistleblowers, algorithmic outrage, and a growing pile of expectations. If you’re a leader in Canada right now, you don’t need a pep talk, you need a resilience strategy…
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Embracing and Navigating Uncomfortable Conversations
By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…
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Customized Course or Workshop Related to Disability Awareness and/or Accessibility
Do you have a topic related to accessibility, inclusion, or disability awareness that you would like training on? As a person with a disability who has extensive training and experience, I can create it for you! I can provide online, in-person, or self-paced training to suit your needs. Contact me at m.lyon@telus.net to learn more…
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Workplace Psychological Health & Safety: Culture, Talent Attraction and Performance
Overview: The BC Social Service Sector plays a critical role in serving communities and individuals to build capacity and address systemic inequities. With a growing awareness and need for inclusive, resilient, and equity-driven workplaces, social service organizations and leaders have an obligation to foster and maintain psychologically healthy and safe workplaces. This is a proven…
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Leading Inclusion: Disability & Workplace Capacity Building
The BC Social Service Sector plays a vital role in addressing systemic inequities and supporting thriving communities. Yet, one of the most underrepresented and misunderstood groups in our workforce—people with disabilities—remains overlooked. Despite making up at least 27% of working-aged adults in Canada, people with disabilities continue to face significant barriers to employment and inclusion….
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Introduction to Psychological Safety (1.25 hours)
Unlock your potential in a supportive work environment! Explore how psychological safety enhances wellbeing, creativity, and engagement while reducing stress and burnout. Join us to build a thriving culture where everyone can excel! Our self-paced online course provides a downloadable summary and a certificate of completion.<br> <br> Curriculum:<br> <br> Introduction<br> <br> Psychological Safety is…<br> -What…
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Building Capacity: Practical Training Tools for Team Leaders – (4 hours)
In BC’s non-profit and community service sectors, supervisors are often tasked with onboarding and training new staff quickly — sometimes under urgent, high-pressure circumstances. With limited time, high caseloads, and complex service delivery models, it’s easy for new hires to feel overwhelmed and for supervisors to feel like they're “training on the fly.” The result?…
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Creating Respectful & Inclusive Workplaces – (4 hours)
Workplace bullying and harassment incidents are real and often under-reported issues — not only among staff and management, but sometimes even involving clients, suppliers and other partners int he community. In community service and non-profit environments, where relationships and trust are central to your mission, these behaviours can be particularly damaging to team cohesion, service…
