Decision-making

  • Incident Investigation (WSBC)

    This comprehensive Incident Investigation course provides an in-depth look at the principles, practices, and processes essential for conducting effective workplace investigations. Designed for Joint Occupational Health and Safety Committee (JOHSC) members, supervisors, and managers, it goes beyond the fundamentals to equip participants with advanced tools and techniques for uncovering root causes and contributing factors. Using…

  • Executive Director 101 (3 sessions)

    <h2>Lab Outline</h2> <p> <strong>Executive Director 101</strong> supports first-time, or incoming, executive directors (EDs) with practical skills and knowledge to succeed in their role. </p> <p> In this lab, we will explore the eight domains of the executive director position: </p> <ul> <li>Leadership</li> <li>Governance</li> <li>Program and Service Management</li> <li>Human Resources</li> <li>Fund Development</li> <li>Financial Management</li> <li>Community and…

  • Raising the Right Revenue (8 sessions)

    <p><strong>Did you know</strong> that over <strong>50%</strong> of BC’s non-profits rely on <strong>earned income</strong>? And yet most fundraising programs focus on philanthropic dollars for charitable organizations.</p> <p><strong>Raising the Right Revenue</strong> is an <strong>8-half-day lab</strong> over <strong>8 weeks</strong> that looks at the full range of revenue sources non-profits in BC rely on. Throughout the lab, participants will…

  • Sorry, Not Sorry

    An Unapologetically Canadian 8-part Strategy Series for Courageous Leadership in the Age of Chaos. The old rules are cracking. Your leadership is more vital than ever. Wildfires, whistleblowers, algorithmic outrage, and a growing pile of expectations. If you’re a leader in Canada right now, you don’t need a pep talk, you need a resilience strategy…

  • Personality Dimensions – Level 2 Facilitator-Trainer Qualification

    For currently certified Personality Dimensions Level 1 Facilitators seeking to become PD Facilitator-Trainers, Level 2 in-person training can be arranged. Facilitator-Trainers will need to either (1) identify a group of people who are seeking Level 2 qualification, select dates, and arrange a location or (2) identify a group of people who are seeking to achieve…

  • Personality Dimensions – Level 1 Facilitator Qualification / Bridging

    Personality Dimensions® is a comprehensive model that deepens understanding of, and appreciation for, individual differences. To use this model, facilitators need to successfully complete Facilitator Qualification (Level I) training. Course participants will develop/enhance their knowledge of Personality Dimensions® with a specific focus on understanding personality type/temperament history; exploring the tool’s history, development, and components; and…

  • Embracing and Navigating Uncomfortable Conversations

    By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…

  • Job Developer

    Job Developers have an important role to play in helping candidates (i.e., job-seeking clients) find meaningful employment and creating strong partnerships with employers; they make a crucial link between the agencies supporting candidates and the local business community. Job Developers need to be equipped to support diverse candidates while also meeting the needs of employers….

  • Case Manager

    Case management is a process that facilitates client access to appropriate services and supports. This course is designed to equip case managers to conduct needs assessments, conceptualize cases, prioritize client needs, collaborate with clients to develop action plans and select interventions, and follow-up to ensure clients have achieved their identified goals. The course will also…