<h2>Lab Outline</h2> <p> Stepping into a management role requires more than technical skill — it calls for clarity, confidence, and the ability to support others effectively. </p> <p> In this three-day lab, new and emerging managers gain practical tools to understand their role, build strong relationships, and lead their teams with purpose and accountability. </p>…
An Unapologetically Canadian 8-part Strategy Series for Courageous Leadership in the Age of Chaos. The old rules are cracking. Your leadership is more vital than ever. Wildfires, whistleblowers, algorithmic outrage, and a growing pile of expectations. If you’re a leader in Canada right now, you don’t need a pep talk, you need a resilience strategy…
For currently certified Personality Dimensions Level 1 Facilitators seeking to become PD Facilitator-Trainers, Level 2 in-person training can be arranged. Facilitator-Trainers will need to either (1) identify a group of people who are seeking Level 2 qualification, select dates, and arrange a location or (2) identify a group of people who are seeking to achieve…
Personality Dimensions® is a comprehensive model that deepens understanding of, and appreciation for, individual differences. To use this model, facilitators need to successfully complete Facilitator Qualification (Level I) training. Course participants will develop/enhance their knowledge of Personality Dimensions® with a specific focus on understanding personality type/temperament history; exploring the tool’s history, development, and components; and…
By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…
This course will introduce strategies for effective face-to-face group facilitation. Topics include: stages of group development, differences between facilitating small and large groups, and strategies for effectively managing challenging situations. Note: This course is part of the larger Career Management Professional Program. Course prerequisites apply. New students must apply online: https://lifestrategies.ca/learnonline/application/. Customized delivery options available…
Workplace bullying and harassment incidents are real and often under-reported issues — not only among staff and management, but sometimes even involving clients, suppliers and other partners int he community. In community service and non-profit environments, where relationships and trust are central to your mission, these behaviours can be particularly damaging to team cohesion, service…
Supervising staff in community service organizations comes with a unique set of challenges—limited budgets, staffing shortages, and scarce resources can make effective performance management feel out of reach. Yet, building a strong, mission-driven team starts with setting clear expectations, coaching for success, and addressing performance issues proactively and fairly. We also have to effectively identify…
In BC’s community service sector—where staff support vulnerable individuals and families in high-stress, emotionally charged environments—conflict is inevitable. Whether it’s tension within your team, disagreements with colleagues, or difficult interactions with clients, how supervisors respond can make all the difference in the world. This hands-on workshop is designed specifically for supervisors working in youth and…
Clear, compassionate, and consistent communication is essential for leaders in BC’s community-serving and non-profit organizations—especially when teams are working under pressure, supporting vulnerable populations, and juggling complex demands. Strong communication doesn’t just prevent misunderstandings—it fosters trust, improves team cohesion, and helps organizations stay mission-focused, even in challenging circumstances. This practical 4-hour workshop is designed for…
