<h2>Lab Outline</h2> <p> Stepping into a management role requires more than technical skill — it calls for clarity, confidence, and the ability to support others effectively. </p> <p> In this three-day lab, new and emerging managers gain practical tools to understand their role, build strong relationships, and lead their teams with purpose and accountability. </p>…
<h2>Lab Outline</h2> <p> <strong>Executive Director 101</strong> supports first-time, or incoming, executive directors (EDs) with practical skills and knowledge to succeed in their role. </p> <p> In this lab, we will explore the eight domains of the executive director position: </p> <ul> <li>Leadership</li> <li>Governance</li> <li>Program and Service Management</li> <li>Human Resources</li> <li>Fund Development</li> <li>Financial Management</li> <li>Community and…
An Unapologetically Canadian 8-part Strategy Series for Courageous Leadership in the Age of Chaos. The old rules are cracking. Your leadership is more vital than ever. Wildfires, whistleblowers, algorithmic outrage, and a growing pile of expectations. If you’re a leader in Canada right now, you don’t need a pep talk, you need a resilience strategy…
By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…
Do you have a topic related to accessibility, inclusion, or disability awareness that you would like training on? As a person with a disability who has extensive training and experience, I can create it for you! I can provide online, in-person, or self-paced training to suit your needs. Contact me at m.lyon@telus.net to learn more…
safeTALK is a half-day in-person training that teaches participants how to identify persons with thoughts of suicide and connect them to support to help keep them safe. People thinking about suicide do not want to die; often, they are looking for a way to manage their emotional pain. safeTALK is an internationally recognized LivingWorks program…
Overview: The BC Social Service Sector plays a critical role in serving communities and individuals to build capacity and address systemic inequities. With a growing awareness and need for inclusive, resilient, and equity-driven workplaces, social service organizations and leaders have an obligation to foster and maintain psychologically healthy and safe workplaces. This is a proven…
The BC Social Service Sector plays a vital role in addressing systemic inequities and supporting thriving communities. Yet, one of the most underrepresented and misunderstood groups in our workforce—people with disabilities—remains overlooked. Despite making up at least 27% of working-aged adults in Canada, people with disabilities continue to face significant barriers to employment and inclusion….
Workplace bullying and harassment incidents are real and often under-reported issues — not only among staff and management, but sometimes even involving clients, suppliers and other partners int he community. In community service and non-profit environments, where relationships and trust are central to your mission, these behaviours can be particularly damaging to team cohesion, service…
In BC’s community service sector—where staff support vulnerable individuals and families in high-stress, emotionally charged environments—conflict is inevitable. Whether it’s tension within your team, disagreements with colleagues, or difficult interactions with clients, how supervisors respond can make all the difference in the world. This hands-on workshop is designed specifically for supervisors working in youth and…
