Embark on a journey towards a workplace where everyone feels valued and respected. Unlock the principles of diversity and inclusivity and gain practical strategies to create a vibrant, welcoming workplace! Our self-paced online course provides a downloadable summary and a certificate of completion.<br> <br> Curriculum:<br> <br> Introduction<br> <br> Inclusion: Building the Foundation<br> -What is Inclusion?<br>…
Dive into this course to understand microaggressions and their profound impacts. Learn strategies to foster inclusivity, improve team dynamics, and enhance workplace culture through awareness and proactive engagement. Our self-paced online course provides a downloadable summary and a certificate of completion.<br> <br> Curriculum:<br> <br> Introduction<br> <br> Microaggressions<br> -What Are Microaggressions?<br> -Understanding Microaggressions<br> -Microaggressions in the…
Dive into "Understanding Bias" and discover the hidden influences shaping perceptions and decisions. This transformative course equips you with tools to identify and address biases in personal and professional settings, fostering inclusivity. Our self-paced online course provides a downloadable summary and a certificate of completion.<br> <br> Curriculum:<be> <br> Introduction<br> <br> Understanding Bias<br> -Do I Have…
Embark on a transformative journey with this course, designed to guide individuals and organizations in integrating reconciliation principles into their workplaces. Take away actionable steps to foster inclusive environments. Our self-paced online course provides a downloadable summary and a certificate of completion.<br> <br> Course curriculum:<br> <br> Introduction<br> <br> Truth: Setting the Context<br> -Truth and Reconciliation<br>…
Workplace bullying and harassment incidents are real and often under-reported issues — not only among staff and management, but sometimes even involving clients, suppliers and other partners int he community. In community service and non-profit environments, where relationships and trust are central to your mission, these behaviours can be particularly damaging to team cohesion, service…
Supervising staff in community service organizations comes with a unique set of challenges—limited budgets, staffing shortages, and scarce resources can make effective performance management feel out of reach. Yet, building a strong, mission-driven team starts with setting clear expectations, coaching for success, and addressing performance issues proactively and fairly. We also have to effectively identify…
Supervisors in community service and non-profit organizations are constantly making decisions—some in the moment, such as managing crises, resolving conflicts, or reallocating limited resources; others over time, like planning programs, writing funding proposals, or addressing staffing needs. Regardless of the timeline, each decision can have a deep impact on clients, staff, and the sustainability of…
In BC’s community service sector—where staff support vulnerable individuals and families in high-stress, emotionally charged environments—conflict is inevitable. Whether it’s tension within your team, disagreements with colleagues, or difficult interactions with clients, how supervisors respond can make all the difference in the world. This hands-on workshop is designed specifically for supervisors working in youth and…
In BC’s community services and non-profit sector, managers are often stretched thin—navigating limited resources, urgent client needs, and complex, often competing priorities. Yet even in challenging conditions, it’s possible to lead with intention and foster a culture where high standards, accountability, and continuous improvement can thrive. This practical 3-hour workshop is designed specifically for managers…
Overview: The BC social service sector plays a critical role in advancing Truth and Reconciliation. With growing commitments to inclusive, resilient, and equity-driven workplaces, organizations have a meaningful opportunity to embed Indigenous equity and perspectives into service delivery and workforce culture. Developed and delivered by RealEyes Capacity Consultants, this 3.5-hour training session supports supervisors, managers,…
