Suitable for those working in a range of organizations, this introductory webinar provides staff with the necessary skills for dealing with callers who are in an elevated state.In this session, we will cover the following: – Self-care before, during, and after tough calls – Skills to support yourself and others – The three R's –…
safeTALK is a half-day in-person training that teaches participants how to identify persons with thoughts of suicide and connect them to support to help keep them safe. People thinking about suicide do not want to die; often, they are looking for a way to manage their emotional pain. safeTALK is an internationally recognized LivingWorks program…
LivingWorks ASIST is the world’s leading suicide intervention training and an empowering program that promotes a whole community response to suicide prevention. In this 2-day in-person workshop, participants learn how to prevent suicide by recognizing signs, providing a skilled intervention, and developing a safety plan to keep someone safe from suicide. Upon completion of the…
This half-day session explores how to skillfully respond and de-escalate emotional distress. It can be customized to the needs of your organization, and is relevant for any staff or volunteers who interact in person, online, or on the phone. At the end of the session, participants will be able to: – Describe the stress response,…
In BC’s community service sector—where staff support vulnerable individuals and families in high-stress, emotionally charged environments—conflict is inevitable. Whether it’s tension within your team, disagreements with colleagues, or difficult interactions with clients, how supervisors respond can make all the difference in the world. This hands-on workshop is designed specifically for supervisors working in youth and…
