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Performance Management for Community Service Organizations – (7 Hours)
Supervising staff in community service organizations comes with a unique set of challenges—limited budgets, staffing shortages, and scarce resources can make effective performance management feel out of reach. Yet, building a strong, mission-driven team starts with setting clear expectations, coaching for success, and addressing performance issues proactively and fairly. We also have to effectively identify…
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Decision Making, Critical Thinking & Creativity for Community Serving Organizations – (4 Hours)
Supervisors in community service and non-profit organizations are constantly making decisions—some in the moment, such as managing crises, resolving conflicts, or reallocating limited resources; others over time, like planning programs, writing funding proposals, or addressing staffing needs. Regardless of the timeline, each decision can have a deep impact on clients, staff, and the sustainability of…
