The Crisis Centre of BC

The Crisis Centre of BC believes in a world where the human experience of suicide and crisis is met with compassion, respect, and understanding. We provide opportunities for connection where people are valued and supported to address crisis and suicide. The Crisis Centre specializes in fostering resilience and capacity in individuals, organizations and communities. Our trauma-informed training and courses build compassionate, connected, suicide-safer communities through: – destigmatizing suicide and mental health – strengthening intervention and de-escalation skills – facilitating growth and recovery after a suicide experience – providing skills and strategies that foster wellness and help prevent stress, burnout, vicarious trauma, and compassion fatigue Our team of professional staff provides programs suitable for all roles and levels of education and experience. We work with 200+ organizations annually, including health care, emergency responders, mental health agencies, community and faith-based, k to 12 and higher education, government and business.

Website: www.crisiscentre.bc.ca

Email: msheehan@crisiscentre.bc.ca

Delivery Format: Online-Live, Online-Recorded, In-Person, Cohort, In-Community

Training Swap: Yes

Competencies:

Active listening, Burnout prevention and self-care workshops, Communication Skills, Conflict resolution, Conflict resolution with staff, Conflict resolution within teams, Continuous Learning & Professional Development, Crisis assessment, Crisis Intervention, De-escalation techniques, Effective team communication, Empathy, Leadership Skills, Nonverbal communication, Problem-solving, Promoting a positive team culture, Responding to emergencies, Self-awareness and self-reflection, Self-Care and Burnout Prevention, Setting boundaries with clients and staff, Stress management techniques, Suicide prevention, Supervisory Skills, Team Building and Collaboration, Trauma-informed care, Verbal communication, Work-life balance strategies