Douglas College – Training Group

Training Group is a Douglas College department that provides a wide variety of training and development options for individuals and organizations. We support supervisors and teams in BC’s community service sector to grow, lead, and thrive. Our expertise lies in the “people side” of organizational development—this includes complex areas like communication, collaboration, service delivery, change management, workplace culture, relationship-building, and staff engagement. These human-centered challenges are at the heart of community-based work, and our training helps organizations strengthen the skills that matter most for sustainable impact. All of our sessions use a “Learning by Doing” approach, where participants actively engage with their peers through real-time, hands-on exercises. These may include role-playing, scenario-based problem-solving, group presentations, and other interactive activities designed to reflect the realities of working in nonprofit and community settings. Training is flexible and can be delivered on-site at your organization, at any Douglas College campus, at another convenient location in your community and even virtually for convenience.

Website: www.douglascollege.ca/programs-courses/training-group/corporate-training-development-programs

Email: harrisonj@douglascollege.ca

Delivery Format: In-Community

Training Swap: Yes

Competencies:

Active listening, Advanced communication skills training, Building trust and rapport, Coaching and mentoring, Communicating contract requirements to team members, Communication Skills, Conflict resolution, Conflict resolution with staff, Conflict resolution within teams, Continuous Learning & Professional Development, Contract Management, Crisis Intervention, De-escalation techniques, Decision-making, Delegation, Delegation and task assignment, Effective team communication, Empathy, Leadership development programs, Leadership Skills, Managing contract budgets, Navigating contract compliance and regulations, Nonverbal communication, Performance management, Problem-solving, Promoting a positive team culture, Public Speaking, Recognizing and valuing diversity, Seeking supervision and support, Self-awareness and self-reflection, Self-Care and Burnout Prevention, Setting boundaries with clients and staff, Setting up deliverable timelines and milestones, Staff development and training, Strategic planning, Stress management techniques, Supervisory Skills, Supervisory skills workshops, Team Building and Collaboration, Team decision-making processes, Time management, Time management for supervisors, Tracking and reporting on contract progress, Understanding contract terms and obligations, Verbal communication, Work-life balance strategies, Written communication