Problem-solving

  • Sorry, Not Sorry

    An Unapologetically Canadian 8-part Strategy Series for Courageous Leadership in the Age of Chaos. The old rules are cracking. Your leadership is more vital than ever. Wildfires, whistleblowers, algorithmic outrage, and a growing pile of expectations. If you’re a leader in Canada right now, you don’t need a pep talk, you need a resilience strategy…

  • Personality Dimensions – Level 2 Facilitator-Trainer Qualification

    For currently certified Personality Dimensions Level 1 Facilitators seeking to become PD Facilitator-Trainers, Level 2 in-person training can be arranged. Facilitator-Trainers will need to either (1) identify a group of people who are seeking Level 2 qualification, select dates, and arrange a location or (2) identify a group of people who are seeking to achieve…

  • Personality Dimensions – Level 1 Facilitator Qualification / Bridging

    Personality Dimensions® is a comprehensive model that deepens understanding of, and appreciation for, individual differences. To use this model, facilitators need to successfully complete Facilitator Qualification (Level I) training. Course participants will develop/enhance their knowledge of Personality Dimensions® with a specific focus on understanding personality type/temperament history; exploring the tool’s history, development, and components; and…

  • Embracing and Navigating Uncomfortable Conversations

    By the end of this session, participants will: Understand the importance and impact of uncomfortable conversations in leadership. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations. Reflect on personal leadership identity and apply insights to workplace challenges. Build confidence…

  • Job Developer

    Job Developers have an important role to play in helping candidates (i.e., job-seeking clients) find meaningful employment and creating strong partnerships with employers; they make a crucial link between the agencies supporting candidates and the local business community. Job Developers need to be equipped to support diverse candidates while also meeting the needs of employers….

  • Developing Career Programs, Services, or Courses

    Participants will learn how to integrate required components to develop successful career programs, services, or courses to achieve desired outcomes. Focus will be on identifying the client group and specific needs of that group, formulating course/program purpose, and building a comprehensive outline. Note: This course is part of the larger Career Management Professional Program. Course…

  • Career Coaching Skills

    This course will highlight differences between coaching and counselling. It is designed to develop/enhance the skills of managers, supervisors, HR managers, coaches, and career practitioners who need to coach employees or clients regarding career issues. Note: This course is part of the larger Career Management Professional Program. Course prerequisites apply. New students must apply online:…

  • Creating Accessible Environments

    This 90-minute customizable course has been created to assist organizations with identifying, removing, and preventing physical or environmental barriers to accessibility and inclusion. Participants will leave with many resources and strategies for creating more accessible environments. This course is also available in an online, self-paced format. If you’d like to learn more or register, please…

  • OHS For Leaders

    Overview This course is part of the OHS for Leader certificate together with workplace inspection (online) and incident investigations (online). This course is comprised of two parts: a virtual instructor-led portion and a self-paced online portion. Why take OHS for Leaders This course is ideal for supervisors and managers in the Social Services Sector who…